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Population to Person – how will the voice of the individual drive health & care development?

Population health management is often talked about in top-down terms, but how seriously will the needs of individuals be taken as systems develop? How will personal needs inform care delivery? Why will the patient voice play a very different role in the NHS of the future?

Steph Edusei (Chief Executive of St Oswald’s Hospice) joined Tom Clarke (Director, Mtech Access) to explore these questions and more in our live webinar on Friday 21st May at 2.00 pm.

In our May #WhispersWordsofWisdom webinar, Tom Clarke was joined by Steph Edusei to discuss population health, personalised medicine and equity of access.

The key challenges in integrating health and care lie in balancing population and system needs with those of every person living in that footprint. Decision-making will no longer simply be about activity and finance, but about needs and wants. Integrated Care Systems (ICS) and Place mechanisms will be empowered by local authority and voluntary sectors to better map and meet populations needs, and to offer non-medical support that may have a greater impact on healthcare spend than medicines or surgery.

In this webinar, Tom and Steph explored what the future may hold for the NHS and whether the goal of a more personal, equitable health service is helped or hindered by current trends and new policies.

Steph Edusei has held the role of Chief Executive at St Oswald’s Hospice since May 2020. The hospice provides specialist care for adults, babies, children and young adults from across the North East of England and takes a proactive approach to integrated care, working with other NHS providers in the region and the wider population.

Prior to this, Steph was Chief Executive of Tell us North, the organisation that run Healthwatch Newcastle and Healthwatch Gateshead, giving her extensive experience in local healthcare and how this integrates with wider NHS systems. She has also held a wide variety of leadership and senior operational positions, including Interim Deputy Chief Executive at Newcastle Council for Voluntary Services; Authorisation Development lead and then Strategic Head of Corporate Affairs at NHS Northumberland Clinical Commissioning Group (CCG); Assistant Director, Commissioning at NHS North of Tyne, and Assistant Director of Operations at North East Ambulance Service NHS Trust. Rarely does one come across an individual with such a breadth of experience across so many different services supporting population health.

We are delighted to welcome Steph to the Whispers’ Words of Wisdom webinar series.

This webinar forms part of our monthly Whispers’ Words of Wisdom series, in which we have in‑depth, comprehensive conversations with senior colleagues from the NHS. We explore what their immediate priorities are, what they see as the greatest challenges currently faced by the NHS, and how the NHS might respond to these challenges.

Our previous webinars are available on demand:

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