Building strategic engagement with a changing NHS
We invited strategic UK market access and commercialisation teams to join us and our guest speakers for our NHS Transformation Symposium on Tuesday 26th September 2023 at Hallam Conference Centre, London.
At the symposium we explored how the integration agenda is transforming the NHS and what this means for your market access, commercialisation and engagement strategies. Our guest speakers, who hold strategic leadership roles in Integrated Care Boards (ICBs) and systems (ICSs), shared their thoughts on:
- What integration looks like and how it is working in practice
- Driving strategic change in the NHS – from ICBs through to patients
- Challenges facing the NHS and it’s partners as it transforms
Together we explored what this evolving NHS landscape means for innovators across the life sciences sector. Delegates were invited to put their questions to our experts and participate in breakout groups to explore how industry can engage, build relationships, and work with NHS stakeholders to bring technologies to patients in this evolving environment.
At the symposium:
Photos and client feedback from our 2022 symposium.
We began by welcoming our keynote speaker Dr Penny Dash (Chair of North West London Integrated Care System) to the stage. She shared her first-hand perspective on progress with the integration agenda, what it looks like and how it’s working in practice. Penny’s keynote address was followed by an interview, where we took questions from the audience.
For our second session, Richard Smale (Executive Director of Strategy and Transformation for Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board) discussed how the NHS is driving change and how industry can best support this with David Thorne (Principal NHS Associate, Mtech Access and Transformation Director at Well Up North PCN and the Northumberland Medical Alliance). Again, attendees had the opportunity to put their own questions to Richard.
Ahead of our networking lunch we had a panel session where our afternoon guest speakers introduced themselves and explored some key themes from the morning’s sessions.
Over lunch, we invited our attendees to network with other delegates and our NHS speakers, and to discuss their engagement strategies with the Mtech Access team.
After lunch, attendees participated in one of three breakout sessions, exploring what transformation looks like in different areas of the NHS in England:
- ‘Challenges for oncology and other complex conditions’, with Sally Rickard (MD of Wessex Cancer Alliance)
- ‘Collaborating with the NHS – How to become the irresistible ingredient’, with George Coxon (Chair of the South West Care Collaborative)
- ‘Advances and trends in digital care at home’, with Crystal Dennis (Head of Digital Access to Services @Home, Dorset ICS)
Each breakout session was facilitated by a member of the Mtech Access team and featured expert input from a guest speaker with real-world system experience.
After the breakout sessions, we reconvened for our final keynote session. Here Phil Richardson (Chair & Chief Innovation Officer, Mtech Access) interviewed Paul Miller (BED, Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board (ICB)). The session reflected on current demand, access and resource challenges facing the NHS, as it strives to transform.
To help our clients get the most out of the symposium, we offered the following options. Please email firstname.lastname@example.org, if you’d like to book one of these options, after the event.
90-minute 1-2-1 coaching session
with one of our NHS Insight & Interaction Consultants to help apply your key learnings to your current challenges
2-hour team strategy workshop
with experts from our UK market access team to apply key learnings and work on your strategy
2-hour team strategy workshop & action plan
Team strategy session, with outputs and wider recommendations developed into a targeted action plan
(All costs are exclusive of VAT and booking fees)
Dr Penny Dash
Chair of North West London Integrated Care System
As chair of North West London ICS, Penny is responsible for improving the health of ~2.4 million people, reducing inequalities in health, and ensuring high quality and efficient services within a ~£6bn budget. Penny has focused her career on improving the quality and efficiency of health and care services in order to improve life expectancy and quality of life in multiple countries across the world. She has worked as a practising doctor, a senior manager, and an advisor/consultant to a wide range of organisations across the healthcare industry, from health systems, payers and providers, to Pharmaceutical and Medtech companies, to investors.
Penny spent the last 20 years at McKinsey where, as a Senior Partner, she led McKinsey’s healthcare practice across Europe and delivered improvements in health and care in Africa, Australia, Asia and North America. Prior to joining McKinsey, Penny was Head of Strategy at the UK Department of Health. Penny was also Vice Chairman of the King’s Fund from 2006–2015, and a Non-Executive Director on the board of Monitor, the Regulator of Foundation Trusts, from 2004–2006.
Executive Director of Strategy and Transformation for Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board
Richard has had a diverse career within the NHS. Having initially undertaken the graduate financial management training programme and spent 10 years thereafter working in various finance roles, he has held senior roles in general management, information technology, and strategy and transformation. He has worked for both provider and commissioning organisations, and spent a couple of years with a large consultancy organisation. Much of his time over the last 15 years has been working at the system level and he is currently the Executive Director of Strategy and Transformation for Bath and North East Somerset, Swindon and Wiltshire ICB.
Chair of the South West Care Collaborative
George is a Devon-based care home owner, who has had a diverse career across the NHS and wider health and care sector. Highlights include…
- Director of the Devon Care Home Collaborative (DCHC) supporting over 300 care homes in the Devon Integrated Care System (ICS) footprint and wider social care associate roles
- National chair of the MHNA (Mental Health Nurse Association) from 2011 to 2017
- Academic Health Science Network (AHSN) ‘Associate’ from September 2018 up to the advent of the Covid pandemic in 2020, leading work on developing the Institute of Care Home Excellence and introducing a South West Care Collaborative
George initially trained as a mental health nurse and has worked in numerous clinical roles as a Senior Community Psychiatric Nurse, Clinical Specialist and Team Manager. He then worked as an acute and specialist commissioner at Somerset Health Authority before becoming a NHS senior commissioner in Devon. His final two roles in the NHS were as senior commissioner for end of life care and senior project lead at Musgrove Park Hospital, Taunton, responsible for income realisation for the Trust.
Head of Digital Access to Services at Home, Dorset ICS
Digital Access to Services at Home (D@SH) is an innovative digital transformation service at the heart of NHS Dorset’s plan to deliver care closer to home. Crystal has pioneered the innovative approach that aligns Medtech organisations, clinical leadership, commissioners, and patient groups to successfully implement a range of digitally enabled service changes.
Crystal, her team, and extensive collaborators are actively changing the care landscape and ‘Digitising Patient Care: BP@Home’ was a 2022 HSJ Award finalist. She has a wealth of insight to share about engaging clinicians, patients, communities, and innovators to create solutions that are adopted at scale.
MD, Wessex Cancer Alliance
Sally first joined the NHS in 2004 when she worked in Service Improvement and Commissioning, spending 13 years in transformation of services. Sally has led the Wessex Cancer Alliance as Managing Director since its inception in 2016. She is responsible for leadership of cancer health service improvement across Wessex, implementing a strategic programme to reduce premature mortality across Wessex. Sally published the cancer 5-year strategic vision for Wessex and research on early detection and translation of learning to other clinical areas at a national level.
NED, North East Somerset, Swindon and Wiltshire Integrated Care Board and NED, Salisbury NHS FT
Paul has a wealth of experience in strategic and financial leadership in the NHS. Since 1994 he has held a wide variety of Board level posts in both Wales and England, including 16 years as Director of Finance, 5 years as Chief Executive and 3 years as Director of Strategy. He has also worked in health organisations including Acute, Mental Health, Specialised Services, Public Health, and the Welsh Assembly Government.
Paul is also a member of the Chartered Institute of Public Finance and Accountancy (CIPFA), a Fellow of the Healthcare Financial Management Association (HFMA) and holds a MBA from Cardiff University, specialising in Lean and Supply Chain Management.
|10.00–10.20||Welcome, objectives and key themes
Presented by Jennie Smith (Director – NHS Insight & Interaction, Mtech Access)
|10.25–11.15||Keynote session: Integration – What does it look like in practice?
Guest Speaker: Dr Penny Dash (Chair of North West London Integrated Care System)
Host: Prof. Phil Richardson (Chair & Chief Innovation Officer, Mtech Access)
|11.35–12.25||Strategy session: Driving strategic change in a transforming NHS
Guest Speaker: Richard Smale (Executive Director of Strategy and Transformation for Bath and North East Somerset, Swindon and Wiltshire ICB)
Host: David Thorne (Principal NHS Associate, Mtech Access and Transformation Director at Well Up North PCN and the Northumberland Medical Alliance)
|12.30–13.00||Transformation in the NHS – Panel Discussion
Featuring our afternoon guest speakers
Host: Karen Cooper (Senior Consultant – NHS Insight & Interaction)
1) Challenges for oncology and other complex conditions
2) Collaborating with the NHS – How to become the irresistible ingredient
3) Advances and trends in digital care at home
|15.00–15.45||Reflections on the current demand, access and resource challenges facing the NHS, as it strives to transform
Guest Speaker: Paul Miller (NED, Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board))
The venue and how to get there:
The symposium was held at Hallam Conference Centre in Marylebone, W1.
44 Hallam Street
Arriving by rail:
Marylebone, Euston and Kings Cross St Pancras Stations are all within 10-minutes by taxi or 15-minutes by Underground. Paddington Station (which has a direct link to Heathrow every 15 minutes) is 20-minute walk or 10-minute taxi journey.
Learn more about our UK market access services: